There are two ways to find your Google review link. 

• Option 1: Using Google Business Profile

Log in to “Google My Business” at this link: https://www.google.com/business/

Select “Ask for reviews”

Copy the link shown

• Option 2: If unable to sign into your Google Business Profile

Search for your business on Google

Select the “reviews” tab

Copy the URL from the address bar

Absolutely! Simply visit our setup page and repeat the process for a new link.https://tethercards.com/pages/setup

Standard shipping time is 2-5 business days. Please be aware that these are estimates only. Any international shipping time will be longer and varies depending on where your order is being shipped.

Once your order has shipped you will receive an email with your tracking number. You may use this number to track how quickly your Tether product will arrive at your doorstep!

Yes! We understand that business isn’t limited to the USA. If you have any trouble in the checkout process shipping to your country please reach out to us at support@tethercards.com

First things first! In your email find the shipping tracking number for your order. You can check to see where your package is through this number. If it’s still on its way then that’s great! It should reach you very soon! If there is an issue or you have any questions please reach out to us at support@tethercards.com.

Great question. Our shipping protection is amazing! We hate to see it but sometimes packages are lost or stolen in their journey to you - our shipping protection covers that! We love our shipping services but sometimes a product can arrive to you damaged - our shipping protection covers that too!

If you’re not happy with your order we’re happy to accept returns up to 30 days. Please note that the items must arrive back to us in new, unused condition for us to process a refund. 

If you’d like to request a return please reach out to our returns team at customerservice@tethercards.com 

Custom logo products are the only items that can’t be returned. 

Please be aware that the return shipping label cost will be deducted from your refund as all returns are the customer’s responsibility.

Sure! We love being able to provide multiple options for our products.

If you’d like to request an exchange please reach out to our customer service team at customerservice@tethercards.com

Custom products are our only items that can not be exchanged. 

Exchanges can be processed within 30 days of your delivery. Please note that the items must arrive back to us in new, unused condition for us to process a refund. 

Please be aware that shipping costs for all returned products are the responsibility of the customer. 

The Guarantee: If you can provide proof that your average monthly reviews have not increased by at least 20% within the first 30 days of using your Tether Product, we will issue a full refund of your purchase.

How to Claim the Guarantee: To claim the Money-Back Guarantee, please follow these steps:

1. Ensure that you have been using your Tether product consistently for a minimum of 30 days from the date of delivery.

2. Track your average monthly reviews before and after using your Tether product. This information will be crucial for your refund claim.

3. If after the initial 30 days your average monthly reviews have not increased by at least 20%, gather the necessary evidence to support your claim. This can include screenshots, analytic data, or any other relevant documentation that clearly shows the lack of improvement.

4. Contact our customer support team at support@tethercards.com

5. Our support team will review your claim promptly. If your claim is approved a return label will be sent to you to return the Tether product. Once the return is received we will process your refund for the full value of the product. 

Please be aware that shipping costs for all returned products are the responsibility of the customer.

Our Lifetime Warranty covers any sort of defect found in your Tether product at any point in the life of your product. Just reach out to our customer service team atsupport@tethercards.comto report an issue with your product. 

Our Tether products utilize NFC chips that are built into the stand itself. These chips connect with the NFC chip reader in your customer’s phones to give you the one tap quick reviews you’re looking for. 

Our stands are very user friendly so you’re able to set them up yourself! However if you would like the stand programed for you before it is shipped please reach out to our customer service team at customerservice@tethercards.com and we’d be happy to do it for you for a fee. 

Be sure to view our setup page for clear instructions on setting up your stand. https://tethercards.com/pages/setup

Absolutely! Each stand can link to the exact location of your business when programing the stand. When copying your URL link be sure to just check that you are using the desired location. 

Yes, we’re proud to say that Tether products are designed, stored, and shipped from the USA.

Yes! Our products use the same connection that a phone would use for ApplePay, GooglePay, or SamsungPay. All phones that have this capability (which are nearly all smartphones within the last 10 years) are able to use Tether products without a problem!

None at all! Tether products are ready to operate the moment you set them up. You’ll NEVER need a subscription or to pay additional fees to use your product.